Privacy Policy and T&C

Privacy Policy

At Astramind, one of our main priorities is the privacy of our visitors. In order to ensure that, Astramind adheres to ethical standards in gathering, using and safeguarding any information you provide. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone as described in this Privacy Policy.

Astramind is a proprietary product belonging to the company, Astramind Technologies Private Limited, incorporated in India which focuses on helping makers build products in public and build a community around it.

Please read this privacy policy along with the Terms of Use provided on this application. Your use of this application signifies your acceptance of this policy and your agreement to be legally bound by the same.

Information Collection and Use

The information that we request will be retained by us and used as described in this privacy policy. For a better experience, while using our Service, we may require you to provide us with personally identifiable information, such as name & email address. This facilitates us to enhance user experience by allowing us to provide personalized content to users, allowing only authorized & verified users to interact with others on our platform so that we maintain quality standards in our service. You may consent to provide mobile number when you opt for job opportunities on Astramind as this allows us to ease the interview process.

We also collect application/device specific information and events performed on the platform in order to diagnose problems arising in the application specific to a platform/device. These information are used for crash analytics while ensuring user privacy and improving the application performance & user experience.

Cookie Policy

We use cookies when you visit our website, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the site and improve your experience. Third party services like authentication, customer support and analytics on our website may also use cookies for enhancing user experience. Please review their policy for more information.

Service Providers

We make use of verified and trusted third parties to provide services like OAuth Authentication which enables seamless user sign in and sign up. We also make use of services provided by trusted third parties to analyze how you use our application and how we could improve it more. However even in those cases only your non-personally identifiable information is used while your personal information remains completely private and confidential with Astramind.

We make use of Discord Authentication for engaging and communicating with the community. Hence you would be required to authorize to discord from Astramind so that the process is seamless.

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Security

We are concerned about safeguarding the confidentiality of the information you provide, thus we are striving to use commercially acceptable means of protecting it. . We restrict access to user information to authorized personnel from Astramind Technologies Pvt Ltd. Please be aware that, although we provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes to this Policy

As the company evolves, our privacy policy will need to evolve as well to cover new situations. We reserve the right to modify this privacy policy at any time and hence you are advised to kindly review this policy regularly for any changes, as continued use is deemed approval of all changes.

Contact Us

For any discrepancies or queries, please email us at contact@astramind.io .

Company Operational Address: Astramind Technologies Pvt Ltd, 15 Main Road, Anna Nagar, Chennai 600040


Terms and Conditions

By using the website/ signing up or engaging with Astramind Troops, these terms will automatically apply to you – you should therefore make sure that you read them carefully before using the website or our services. You’re not allowed to copy, or modify the website, any part of the website, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, belong to Astramind Technologies Private Limited.

Astramind stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone/ computing device and access to the website secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features.

You should be aware that there are certain things that Astramind Technologies Pvt Ltd will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Astramind Technologies Pvt Ltd cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, Mobile Data or don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the website, or other third party charges. In using the website, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the website, please be aware that we assume that you have received permission from the bill payer for using the app.

With respect to Astramind's responsibility for your use of the app, when you’re using the website, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, Astramind accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the website/services.

We may also wish to stop providing the app, and may terminate use of it and provide an intimation to the email registered.

User Agreement

By signing on the platform and creating an account or using the platform you automatically confirm that you are in the age of majority and competent / of entering into a contract in your country. By registering you agree that all information, content and material, trademarks, trade-names, service marks and trade secrets including but not limited to software, text, images, graphics, video, script and audio are proprietary property of the company, Astramind Technologies Private Limited.

You must also be aware that you are entirely responsible for your behavior and maintaining high ethics while interacting with people, makers, founders or recruiters and Astramind Technologies is not accountable in such cases. You are solely responsible for any derogatory or offending behavior to other people in the platform and would prompt legal actions from concerned authorities if found indulged in any offense.

No proprietary information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or redistributed in any way. This also implies that materials and pictures in Astramind are not to be tampered or redistributed in any form. Astramind strictly prohibits activities such as making available any content or text which is misleading, unlawful, harmful, threatening, abusive tortious, defamatory, libelous, vulgar, obscene, child-pornographic,lewd, profane, invasive of others privacy, stalking, harassing, inciting violence, post or transmit materials which contain virus, spyware, malware, worms.

You may not do any of the following while accessing or using the Platform and Services: (i) access, tamper with, or use non-public areas of the Platform, Company’s computer systems, or the technical delivery systems of company’s service providers; (ii) disable, interfere with, or try to circumvent any of the features of the Platforms related to security or probe, scan, or test the vulnerability of any of our systems; (iii) copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Platform or Services; (iv) access or search or attempt to access or search our Platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our platform. You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services. (v) in any way use the Services to send altered, deceptive, or false source-identifying information; or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services. (vi) Downloading or any other means of illegally acquiring the content

Modifications to the Service And Prices

Prices for our products related to payments to troop leaders and recruiters plans are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by people unauthorized or unauthenticated users.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Cancellation/Refund Policy.


Termination

We may terminate your membership, delete your Account and any content or information that you have posted on the Application and/or prohibit you from using or accessing the Service or the Site (or any portion, aspect or feature of the Service or the Site) at our discretion, including if we identify any potential violation of these Terms. All terminations shall be made in our sole discretion and that we shall not be liable to you nor any third-party for any termination of your Account or access to our Service.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes.

Customer Care

We value our users deeply. Hence please feel free to post any queries or grievances at contact@astramind.io

Contact Us

For any discrepancies or queries, please email us at contact@astramind.io .

Company Operational Address: Astramind Technologies Pvt Ltd, 1398-99/12, 15 Main Road, Anna Nagar, Chennai 600040